Wacom Tablet Questions

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phoenixleo's avatar
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Hei you all,

I have some tablet related questions. Hopefully, anyone who knows about them are able to answer. Any other tips and/or info would be wonderful as well. :huggle:
I have been soaking up a lot of the forum thread topics here on dA about tablets, and bookmarked some, can't find a few, and trawling the web about reviews and what not. I might buy a tablet, but don't know if it will be possible. But looking over these is fun and nerve wrecking. I am thinking of either a Wacom Intuos Pro Medium (or maybe a large) and wistfully eying the Cintiq 13HD. Who knows, I may just not get any and grumble around, but at least some questions will be answered.

:bulletblue:
Wacomactivearea1 by phoenixleo
I have been looking at several images and videos and all seem to have that white border edge thingy. When it says the active area to draw on, does it mean only inside those edges or do the rest of the area work as well (the red scribbled part outside those white markers? Why is that there? :O_o:

:bulletblue: It says all Intuos pros are 'pen and touch'. If I remember correctly when someone mentioned in the forums here (darn can't find the thread D: ), touch refers to using it like in iPad or iPhone with zooming, rotating, pinching shenanigans?

This touch feature isn't available in the Cintiq 13 HD right? :? Or is it present but I am not seeing anything properly? D:

:bulletblue: Surface / screen protectors. What can be used? I see from jcroxas's one very old thread forum.deviantart.com/technolog… , for acetate sheets? Can one just put a regular print paper on top of the Intuos Pro surface? Would that deteriorate the pen nibs? Are there special skins found?

And what about for Cintiq 13HD screen protectors? I don't want to kill it the next day with scratches. D:

:bulletblue: Also, what are these Surface Sheets? store.wacom.com/us/accessories… I just saw a youtube video of someone replacing it, so does it already come in place on the tablet?

:bulletblue: Also, if the worst happens and there are scratches. How do they get replaced? If someone buys it from Best Buy, FutureShop (as those retailers sell these), or Amazon, does the 1 year warranty allow it to be replaced? Does the retailer replace it (aka do I send to them), or would Wacom replace it (do I send to them)? Would that be valid?

For that surface sheet thing, how does one replace that with warranty since now the Intuos Pro is touch enabled?

:bulletblue: Is there, very soon, like in December or January, new line of Intuos Pro (with some other name or what not) and Cintiq coming? If I were to, say buy it in the last week of November, I don't want to wake up after 5 days and see a brand new line showing up. Why don't they tell us something new is coming so we can wait and compare? D:

:bulletblue: My monitor is 1280 x 1024 pixels resolution. I think 19 inch monitor (very old, darn it can't measure correctly). The medium Intuos Pro would be fine right? Or a Cintiq 13hd?

Not sure if I will get an extra monitor or not (though I don’t have space for another monitor. Maybe, move to a different room..will see….also again another bunch of money for that :dead:

:bulletblue: The cintiq 13hd shows it uses HDMI. Since my display uses a VGA plug, I would have get a HDMI-VGA adapter. Any brand would do right?

 One would be able to use a Cintiq 13HD outside North America right? Would have no problem with different voltage being in the current and the plugs right? Or would I have to take necessary steps for those?

:bulletblue: What type of carrying case should I get? For both?

:bulletblue: Oh, one would be able to switch the Intuos Pro/Cintiq from a desktop to a laptop if needed without having to pay any more fees or anything like softwares right? Just have it installed and done?


Thank you! :thanks:

 Will also post as a thread ._.
Edit: Nov 17, 2014: Thread link: forum.deviantart.com/art/digit… for seeing later on.

Comments16
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icefire8521's avatar
The drawing area is within the white border marks.

The touch feature is basically you using the tablet like a laptop touchpad. You can turn the specific gestures on and off. I have a Wacom Bamboo tablet form 2012 (I believe that the tablets of the Bamboo line merged into the Intuos line last year), but I would assume that the settings screen would be similar. Here are the touch settings for mine: sta.sh/06pf9ktfahy If you have questions regarding any of the settings, I can try explaining them the best I can.
The Wacom website has no information regarding touch features on the Cintiq 13HD. I would assume that they are not a feature of it.

I can't speak on surface sheets as my tablet did not come with them (or the other newer tablets). My tablet has some scratches on it, however, they do not affect the performance at all. It says that it is for glare reduction (new Intuos tablets appear to have a glossy surface), but if you're only getting it for scratches, it might not be worthwhile unless you'd rather have your tablet scratch-free.

Scratches aren't the worst thing that could happen. Again, most people gets scratches on their tablets and it has no affect on its performance. Warrenty is two years (assuming USA), and I believe you send it to Wacom, considering this page: us.wacom.com/en/support/repair…
I doubt that surface sheets are under warranty.

As they did some major redesign and merging with the Bamboo and Intuos lines last year, I doubt that they would be coming out with a new line so soon. Maybe sometime in the middle of next year. However, I doubt that it would make too much of a difference from a line that's about a year or two old compared to the latest. Unless you really want to go for the best and latest technology.

I don't think that the size of your monitor matters too much. Refer to Emberguard's comment on that. My tablet, the Bamboo Create (the largest of the Bamboo line) is roughly the size of my laptop screen, so there isn't a big difference on the scaling.

I've never used a Cintiq, so I cannot speak on plugs and stuff. I suppose that you could contact Wacom about that.

I've never used carrying cases either. Wacom does not sell cases for the Cintiq 13HD. Other than the Cintiq Companion, the Cintiqs aren't made for portability, considering their large size. They do sell ones for the Intuos Pro tablets though.

The installation CDs for the tablet drivers and such can be used on any computer any number of times, provided that the OS is not outdated. Neither the Cintiq or the Intuos Pro Pen & Touch come with any software (such as Photoshop Elements, Autodesk Sketchbook and Corel Painter, as the basic Intuos ones do), so there's no need to worry about that. I believe that if you do get a tablet with software, that they can only be downloaded a limited number of times. My copy of Photoshop Elements 10 (not the one included with the tablet) can only be downloaded once, twice if registered with Adobe.